GUIDE / STRAIGHT ANSWER

Should I hire someone to manage Google Ads?

Management is useful when the time, tracking and decisions required are worth more than the fee—not simply because the platform looks complicated.

One practical question. One straight answer.

The short answer

Consider outside management when paid search can produce valuable customers, the account has enough activity to improve, tracking needs specialist attention or nobody internally can review search terms and lead quality consistently. Ask who will actually manage the account and how performance will be judged.

Graeme Edment, founder of Hypertrail Digital
Practical guide from Graeme Edment13 years making paid search answer to real business numbers.

I manage campaigns directly and use the decision process explained in these guides. Last updated 8 September 2026.

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01

What to check first

The right decision depends on a few commercial facts. Work through these before changing budget or buying another service.

  • ✓Direct access to the person doing the work
  • ✓Reporting based on real enquiries
  • ✓No pressure to increase spend blindly
  • ✓A clear explanation of fee, tracking and cancellation
02

Management has to improve more than it costs

The fee may be worthwhile if better targeting, tracking, landing pages or decision speed create more value than the business could produce alone. An inactive account with almost no demand may not contain enough opportunity for management to earn its keep.

03

Ask to see the working relationship

Confirm who owns the account, who actually changes it, how often search terms are reviewed and how lead quality reaches the manager. Ask for an example of a recommendation not to spend more. The answers reveal more than a badge or dashboard screenshot.

04

Keep the account and the exit simple

The advertising account, data and billing should remain visible to the client. Scope, management fee and any separate tracking or landing-page work should be explicit. A long contract is not a substitute for useful work.

05

What I would check in your account

If you share what the business sells, where customers are and what is not working, I can inspect the actual route from search to enquiry and tell you the first thing I would improve. If there is no sensible paid-search opportunity, I will say so.

Sources checkedPrimary platform documentation (1)

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